THE LOYALTY AND REWARDS PARTNERS

At Techtel Solutions Limited, we believe that the traditional approach to wooing and retaining customers is no longer ideal. In a market like Kenya with higher levels of smartphone penetration, organizations now more than ever need to look at loyalty and engagement from a customer’s vantage point.


CONSULTING

In conjunction with a team of product, marketing, UI/UX, and technology professionals, we have spent years designing incentive and rewards programs. We offer consultation services to share insights about how to think holistically to create meaningful ROI. Not just nice perks


PROGRAM MANAGEMENT

Don’t make customers happy, make happy customers. Our job at Techtel is to make your organization’s incentives and rewards programs successful. Our team of business development and account management analysts aims to fulfill your administration and communications needs.


REWARDS

Organisations have found that they do not need millions of rewards for their consumers, they simply need to curate a few for their target audience within their respective industries. We can help with that.


TECHNOLOGY

Early this year, TechTel Solutions partnered with a leading SaaS platform provider to launch an Instant Rewards Platform. This essentially removed the concept of loyalty points.

HOW WE ARE HELPING OUT ORGANIZATIONS LIKE YOURS


Drive-In App Interactions
We are enhancing mobile experience to drive in-app traffic.

Increase Monthly In-App Users
We help to increase monthly active users and drive sales growth.

Improve Customer Loyalty & Retention
We help you improve your customer satisfaction

Increase Customer CLV (Customer Loyalty Value)
We help you identify the value your customers provide to your business over the complete lifetime of a collaboration.

Continuous Mobile First Engagement
Keep your entire organization aligned with in-office facilities and company culture with our customized services.

Reduce MAU Disruption
Glean performance insights by a thirty-day time period and improve your app retention rate.